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Return/Refunds/ Cancellations
1. No Returns or Refunds After Delivery
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Thank you for choosing Global Overseas for your purchase at www.skywingshoverboard.com. Once a product has been delivered, we do not accept returns or offer refunds.
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2. Defective Products
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In the rare event that you receive a defective product, we will gladly replace it. To be eligible for a replacement, please follow these steps:
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Contact us at skywingshoverboard@gmail.com within 2 days of receiving the product.
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Provide your order number and clear photos along with an unboxing video showing the defective item.
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3. Replacement Process
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Upon receiving your email, we will review the information provided. If the product is confirmed as defective, we will initiate the replacement process. You may be required to return the defective item, and we will provide instructions for the return.
4. Exclusions
Please note that our replacement policy does not cover:
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Products damaged due to misuse, negligence, or improper handling.
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Normal wear and tear.
5. Contact Information
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If you have any questions or concerns about our return policy, please contact us at:
Global Overseas
Email: skywingshoverboard@gmail.com
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6. Changes to the Return Policy
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Global Overseas reserves the right to update or modify this return policy at any time without prior notice. The effective date of the latest version will be indicated at the beginning of the policy.